Ordering your purchase from This Website acknowledges that you have read and agree to these terms and conditions.
All order changes or cancellations should be reported prior to online delivery or shipping.
Any purchases of Online Services, including but not limited to Venture Activist Kits, are non-refundable once the associated services have been rendered (typically within 3 days).
Any purchases of physical merchandise may be returned within 30 days for a full refund of the product purchase price, subject to the RMA Policy described below, and there will be no refund for any associated shipping costs.
Return Merchandise Authorization (RMA) Policy
All returns of physical merchandise require prior authorization and must be returned in the original packing with all disks, cables, accessories, and documentation, including manuals, warranties, and a copy of original purchase invoice. To request a Return Merchandise Authorization, use the Contact Form on This Website and request a Return Merchandise Authorization (RMA) number, and clearly write the number on both the invoice copy enclosed with the returned merchandise and on the packing from outside. Please keep the RMA number and reference it when calling to check on the status of your return. All calls requesting RMA should be in the time designed for them (10:00 AM to 4:00 PM Monday through Friday, excluding the national and religious holidays). Incomplete or unauthorized returns will be refused and will be returned to you.
You will need to include the following information:
Full name of the purchaser (name of buyer)
The Email address you used to place the order
The associated order number
Reason for return
Your preference of refund pr replacement
Once you have an RMA, ship the product back to us. You will need to pay the cost of shipping the products back, unless given alternative instruction from an authorized Returns Representative. Please use a shipping company that can track packages. We are not responsible for lost or stolen merchandise.
When your return has been received and processed, we will credit your account or ship you a new product, whichever was previously arranged. Any items marked “Back-ordered” are temporarily out of stock and will be shipped to you immediately when they are available.
Products are shipped F.O.B. (Freight On Board) and become the sole property of the purchaser upon delivery to the specified shipping agent. Therefore, in the occurrence of shipping damage, customers should file claim to their carrier immediately. Any discrepancy, including wrong items or missing items, should be reported using the Contact Form on This Website within 24 hours.
If you order an out-of-stock item from This Website, we will email you when we expect that product to be available. You will be among the first to receive the item. No additional shipping and handling charges will be added when your order ships. Products on back-order will be shipped using the shipping method you chose.
CHANGE NOTICE: As with any of our administrative and legal notice pages, the contents of this page can and will change over time. Accordingly, this page could read differently as of your very next visit. These changes are necessitated, and carried out by This Website, in order to protect you and our This Website. If this page is important to you, you should check back frequently as no other notice of changed content will be provided either before or after the change takes effect.
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